Privacy Policy
Woodstackers Christchurch
Last updated: May 2026
1. Information We Collect
We may collect personal information including:
- full name
- phone number
- email address
- property address
- photos provided for quotes
- booking details
- payment or invoice information
- communication history
2. How We Use Information
Customer information may be used to:
- provide quotes and bookings
- communicate about services
- send invoices or payment details
- improve website functionality
- maintain business records
- improve customer experience
We do not sell or intentionally distribute customer information to third parties.
3. Storage & Security
Reasonable steps are taken to protect customer information from unauthorised access, misuse, disclosure, loss, or alteration.
Information may be stored using secure third-party platforms including website providers, invoicing systems, cloud storage, analytics tools, or communication systems.
4. Third-Party Services
We may use third-party providers for:
- website hosting
- analytics
- payment processing
- spam protection
- invoicing
- communication tools
These services may process limited customer information as part of normal business operations.
5. Cookies & Website Analytics
Our website may use cookies, visitor analytics, and tracking tools to improve website performance and user experience.
Users may disable cookies through browser settings, though some features may not function correctly.
6. Access & Correction Requests
Under the Privacy Act 2020, customers may request access to or correction of their personal information.
7. Data Retention
Customer information may be retained for legal obligations, dispute resolution, tax purposes, and business record keeping.
Information no longer required may be securely deleted.
8. External Links
Our website may contain links to external websites or third-party services.
Woodstackers Christchurch is not responsible for the privacy practices or content of external websites.
9. Policy Updates
This Privacy Policy may be updated occasionally without prior notice.
Updated versions will always be posted on our website.